{"xsrfToken":"4569b5046029ae4ec16f29c2a4f1ed1154adc152_lout","branding":{"id":"15","key":"alfc","name":"Alfresco connector for Confluence","portalBaseUrl":"/servicedesk/customer/portal/15","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/15/12","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#5d9121","headerLinkHoverBGColor":"#5d9121","headerBadgeColor":"#5d9121"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a458556e-8b6a-440e-b624-931564d594ae/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZTYwOWI4Yi00ZDA5LTQzMDktOTRhMC1iZGQ4NTRhNDZlMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE0NTg1NTZlLThiNmEtNDQwZS1iNjI0LTkzMTU2NGQ1OTRhZSI6WyJyZWFkIl19LCJleHAiOjE3MTM1MzA4NjAsIm5iZiI6MTcxMzUzMDI2MH0.ad1JKBDnH-PKgDIS-iyOv0jsi1X0SoZ47YJ2So0kEC8&client=9e609b8b-4d09-4309-94a0-bdd854a46e16&mode=fit","logoId":"a458556e-8b6a-440e-b624-931564d594ae","isLogoAvailable":true,"helpCenterTitle":"Ricksoft Help Center","sharedPortalName":"Ricksoft Help Center","userInitialAnnouncementHeader":"Attention: End of Service notification for WBS Gantt-Chart and Excel-like Bulk Issue Editor for Jira Server","userInitialAnnouncementMessageWiki":"<p>Starting February 15th, 2024, following Atlassian’s <a href=\"https://www.atlassian.com/blog/announcements/journey-to-cloud\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">end the sale and support of Server offerings</a>, Sales and Support for the aforementioned applications will be terminated.</p>\n<p>Although the applications will continue to work in the last version provided, migrating to Data Center or Cloud is recommended to maintain latest faetures, security patches and support services.</p>\n<p>For more information and recommended migration paths, please take a look at our <a href=\"https://www.ricksoft-inc.com/post/atlassian-journey-to-cloud-what-it-means-for-ricksoft-customers/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Blog Post</a>.</p>","translations":{"en-US":{"helpCenterTitle":"Ricksoft Help Center","sharedPortalName":"Ricksoft Help Center","announcementHeader":"Attention: End of Service notification for WBS Gantt-Chart and Excel-like Bulk Issue Editor for Jira Server","announcementMessage":"Starting February 15th, 2024, following Atlassian’s [end the sale and support of Server offerings|https://www.atlassian.com/blog/announcements/journey-to-cloud], Sales and Support for the aforementioned applications will be terminated.\n\nAlthough the applications will continue to work in the last version provided, migrating to Data Center or Cloud is recommended to maintain latest faetures, security patches and support services.\n\nFor more information and recommended migration paths, please take a look at our [Blog Post|https://www.ricksoft-inc.com/post/atlassian-journey-to-cloud-what-it-means-for-ricksoft-customers/].","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#242269","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"15","key":"alfc","projectId":10700,"serviceDeskId":15,"name":"Alfresco connector for Confluence","description":"<p>Welcome! You can raise an Alfresco connector for Confluence request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/15","onlyPortal":false,"reqTypes":[{"id":"203","name":"Customer Support for Data Center","descriptionHtml":"","callToAction":"Customer Support for Data Center","introHtml":"","icon":13119,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13119","groups":[20],"key":""},{"id":"204","name":"Evaluation Support for Data Center","descriptionHtml":"","callToAction":"Evaluation Support for Data Center","introHtml":"","icon":13119,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13119","groups":[20],"key":""},{"id":"47","name":"Customer Support for Server","descriptionHtml":"","callToAction":"Customer Support for Server","introHtml":"<p>For person who has a paid license.</p>","icon":12127,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12127","groups":[],"key":""},{"id":"73","name":"Evaluation Support for Server","descriptionHtml":"","callToAction":"Evaluation Support for Server","introHtml":"<p>For person who has an evaluation license.</p>","icon":12107,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12107","groups":[],"key":""},{"id":"139","name":"Mail","descriptionHtml":"","callToAction":"Mail","introHtml":"","icon":12132,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12132","groups":[],"key":""}],"reqGroups":[{"id":20,"name":"General"}],"orderMapping":{"20":[204,203]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3c199f9a-a5ce-3414-926a-e54e27c56146","appLinkName":"Confluence (rssupport.atlassian.net)","appLinkUrl":"https://rssupport.atlassian.net/wiki","spaceKey":"ALFC","spaceName":"Alfresco connector for Confluence","spaceUrl":"https://rssupport.atlassian.net/wiki/wiki/spaces/ALFC","isServer":false},"labels":[],"projectKey":"ALFC","serviceDeskId":15,"kbLinkDomainURLs":["https://ricksoft-support.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":15,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ALFC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZTYwOWI4Yi00ZDA5LTQzMDktOTRhMC1iZGQ4NTRhNDZlMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNzAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTM1MzE0NjAsIm5iZiI6MTcxMzUzMDI2MH0.cvunCRwqaq21pYJ2Lut9jcvqG_M0C8tbUWhp31m4pSo","targetCollection":"upload-project-10700","endpointUrl":"https://api.media.atlassian.com","clientId":"9e609b8b-4d09-4309-94a0-bdd854a46e16","tokenDurationInMins":20}},"sharedPortal":{"name":"Ricksoft Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ricksoft-support.atlassian.net/wiki","kbLinkDomainURLs":["https://ricksoft-support.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}